Thesis supervisor: Miklós Gubán
Location of studies (in Hungarian): Budapest Business School Abbreviation of location of studies: BBS
Description of the research topic:
Enterprisal service logistical processes comprise a highly complex, multiparameter system that contain elements such as weather, traffic, operation of machines, etc. Without the optimal planning of the logistical background of service processes, today`s economy could not operate efficiently, and the solution is required from the designer of the processes. It is a difficult task to understand the characteristics, operation and behaviour of such systems and processes. Therefore the topic is actual and potentially results in a contribution that would be useful for enterprises.
As a first step to elaborate the topic, the relevant Hungarian and international literature needs to be evaluated. The already revealed parts of the topic and the applied solutions are to be methodically reviewed.
The first objective of the research work is to elaborate a model that is perspicuous, but still provides the description of the beforementioned system in an adequate depth. The main parameters of the system need to be defined as well.
The efficiency of the logistical processes is a complex issue. During the research, the targets that can be observed needed to be defined. A formally given target that would provide increased efficiency of the service, too, have to be defined.
There are many existing tools and methods to design, analyse and develop logistical tasks. Simulation may be useful for the analysis of the service processes. A further aim of the research is to develop a simulation model that would allow the evaluation of the previous model and which would improve the efficiency of the service logistics. It has to reveal the critical points of the system and prove the ways and means to re-design them.
In connection with the developed simulation model, a sample job has to be elaborated that would prove the practicality of the method.
Required language skills: English Recommended language skills (in Hungarian): English
Deadline for application: 2023-05-31
2024. IV. 17. ODT ülés Az ODT következő ülésére 2024. június 14-én, pénteken 10.00 órakor kerül sor a Semmelweis Egyetem Szenátusi termében (Bp. Üllői út 26. I. emelet).
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